Careers
Careers at Challenge Community Services
Explore the roles we offer and the skills and qualifications that help you succeed.
At Challenge Community Services, we believe everyone should experience the power of inclusion through meaningful relationships, genuine voice and community action. With over 1,000 employees across 100+ sites in NSW and QLD, we offer a wide range of rewarding career pathways for people who want to make a difference.
Below is an overview of the types of careers we offer, and the qualifications, skills and interests that help you thrive in each.
Support Worker (Community and in home support)
What this role involves:
Support Workers assist clients with everyday tasks so they can live independently and confidently. This includes personal care, household tasks, community participation, travel, building life skills and supporting clients who live in Supported Independent Living (SIL) homes.
Great for people who are:
- Empathetic and patient
- Strong communicators
- Interested in disability support, health or community work
- Comfortable working in both home and community settings
Qualifications helpful for this role:
- Certificate III or IV in Individual Support, Disability or Community Services (preferred but not always required)
- First Aid Certificate
- NDIS Worker Screening
- Working With Children Check
Vocational Support Worker
What this role involves:
We operate social enterprises that provide training and Supported Employment opportunities for people with disability who have NDIS funding. These roles focus on workplace inclusion, skill development and meaningful employment.
Great for people who are:
- Empathetic and patient
- Interested in disability support, health or community work
- Looking to apply their trades and skills in a purpose-driven role
Qualifications:
- WWCC and NDISWC
- Workplace or industry specific skills
- No formal qualifications required for many roles
Case Worker – Child & Family Services
What this role involves:
Case Workers support foster carers, young people in care and government agencies to ensure safe, positive outcomes. They coordinate care plans, provide guidance to carers and advocate for the wellbeing and stability of children and young people in out-of-home care.
Great for people who are:
- Passionate about supporting children
- Great at communicating and managing relationships
- Good attention to detail
- Confident coordinating with multiple stakeholders
Qualifications:
- Working With Children Check
- Current driver’s license
Supervised Contact / Family Time Worker
What this role involves:
Supervised Contact Workers support young people in care to safely maintain connections with family members while building healthy relationships. They supervise family visits, ensure the safety and wellbeing of everyone involved, and provide observations that help guide future planning for the child.
Great for people who are:
- Passionate about supporting children
- Great at communicating and managing relationships
- Calm, patient and able to remain objective
- Great observation and interpersonal skills
Qualifications:
- Working With Children Check
- Current driver’s licence
Carer Compliance Officer
What this role involves:
Carer Compliance Officers help ensure that all foster carers meet regulatory requirements and that Challenge maintains the highest standards of care. The role involves monitoring documentation, supporting carers through compliance processes and working closely with internal teams to maintain quality and safety standards.
Great for people who are:
- Passionate about supporting children and maintaining safe environments
- Great at communicating and managing relationships
- Detail oriented and highly organised
- Comfortable working with policies, procedures and government documentation
Qualifications:
- Working With Children Check
- Experience in detailed report writing
Cultural Support Consultant
What this role involves:
Cultural Support Consultants play an important role in preserving and strengthening the cultural identity of First Nations children and young people in care. They work with staff, families and community members to ensure children remain connected to family, community, culture and Country.
Qualifications:
- Experience working with Aboriginal and Torres Strait Islander communities
- Relevant community, cultural or youth work training
Psychologist
Psychologists provide therapeutic support to NDIS and Medicare clients across Sydney and regional NSW, helping them work toward their goals and improve their wellbeing. This role involves delivering evidence-based therapy, completing assessments, and working closely with families and other professionals to support positive outcomes for each client.
Great for people who are:
- Passionate about supporting mental health and wellbeing
- Empathetic and client-focused
- Strong communicators who build trust with clients and families
- Interested in working with diverse communities
Qualifications:
- Bachelor’s Degree in Psychology
- AHPRA registration (provisional or full)
Behaviour Support Practitioner
Behaviour Support Practitioners develop and implement positive behaviour support plans for people with complex needs. The role focuses on understanding the reasons behind behaviours of concern and working with individuals, families and support teams to improve quality of life using positive, person-centred strategies.
Great for people who are:
- Passionate about improving quality of life for people with disability
- Skilled problem solvers
- Strong collaborators who can work together with families and other teams
- Committed to person-centred and evidence-based practices
Qualifications:
- Allied Health or Behavioural Science background
- Eligibility for NDIS Commission registration
ORGANISATIONAL SUPPORT
Corporate and Business Support teams play a vital role in helping Challenge Community Services deliver on its purpose as a values driven, not for profit organisation. These roles span a wide range of areas including administration, customer support, human resources, marketing and communications, finance, payroll, IT and systems support.
People working in these roles provide essential support to the frontline teams who make a real difference in the lives of people with disability, families and young people every day. Their work helps ensure services run smoothly, staff are supported and systems operate effectively across the organisation.
Corporate team members are typically organised, collaborative and confident using digital systems. Many hold qualifications or experience in business administration, HR, marketing, finance, IT or related fields. Most importantly, they are motivated by meaningful work, contributing their professional skills to an organisation that exists to serve the community rather than shareholders.
