Feedback and Complaints

At Challenge, we want to make it as simple as possible for you to provide feedback, both positive and negative. 

Our Quality and Customer team is responsible for the feedback and complaint management process within Challenge and will respond to you within two-three business days.

If you wish to provide feedback about any area of the organisation, you can by: 

• Completing the online form below

• In person at any Challenge site

• In writing; or

• By phone (1300 058 113).