New service to provide psychological support for local NDIS clients

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If you or a loved one receives NDIS funding and has trouble with anxiety or behaviour management, a new service on the Central Coast could be the answer.

Challenge Community Services recently opened a Therapeutic Services office in Tuggerah employing four psychologists. Two of the on-site psychologists are also Medicare providers experienced with general referrals for mental health plans from GPs.

Registered psychologist and team leader Helen Anglias said as an NDIS Provider, the Therapeutic Services team could provide help to people living with a disability to further develop their social skills, relationship skills, and managing their emotions.

“We also provide behavioural strategies and plans for people who have behavioural concerns and challenges, both for the individuals themselves and those in their care environment," Helen said.

Challenge Therapeutic Services provides cognitive behavioural therapy for people with disabilities and can help clients learn to make the link between their emotions and their behaviour.

“If you are a carer of someone with a disability who has behaviours that create barriers to their enjoyment of life, you can come to us for support around strategies and behaviour plans” Helen said.

“With those clients whose behavioural issues stem from anxiety, we help them recognise how anxiety builds, for example the mind gets stuck on certain thoughts and our body responds with a higher pulse rate.

“We provide strategies to help manage their thought processes as well as strategies to calm and relax their body. Also, we help them recognise the behaviours that come from anxiety, such as panic and outbursts.

“We help our clients develop strategies for the entire anxiety cycle around thought management, physiology management, and awareness of behaviours, to provide them with multi-level skills to manage their anxiety.”

The psychologists at Challenge Therapeutic Services are paediatric trained, and have experience applying these strategies to both children and adults. Helen said all staff also had training and expertise in helping with children with early abuse or trauma experiences, and supporting their parents and carers.

“We provide trauma-informed strategies to support healing and management of the anxiety and depression that is often related to traumatic experiences,” Helen said. 

The new Challenge Therapeutic Services office is located at 5/1 Pioneer Avenue, Tuggerah, and offers centre-based and in-home appointments, if appropriate. For more information or to book an appointment please visit, email, or call 1800 795 441.

Author: Challenge Community Services

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About Challenge Community Services

Over 60 years ago we were a small band of parents and friends seeking support services for our children with disability. Today, Challenge has grown to be one of the largest community support services in New South Wales. We provide support to over 2500 people from Albury to Lismore, Sydney, Dubbo, Tamworth and beyond. With over 880 staff, 95 of which have a disability, we strive to comply with and exceed all standards required under State and Federal Acts.
In the spirit of Reconciliation, Challenge Community Services acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this country, and their connection to land, water and community. We pay our respect to them, their cultures and customs, and to Elders both past and present.
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