Allied health services

Yes, our services are covered by the National Disability Insurance Scheme (NDIS). Challenge Community Services is a registered NDIS provider, and we offer a wide range of allied health services that can be funded through your NDIS plan. These include:

- Therapeutic Supports: Such as speech therapy, occupational therapy, and physiotherapy.
- Psychology and Counseling: For emotional well-being and behavior management.
- Early Childhood Intervention: For children under seven with developmental delays or disabilities.
- Support Coordination: To help you navigate and maximize your NDIS plan.

If you’re unsure about your NDIS funding or how it can be used for our services, our team is here to guide you through the process and ensure you receive the support you need.

Yes, some of our services may be covered by Medicare, and we offer bulk billing for eligible clients. This typically applies to certain therapy services, such as:

- Psychology Services: Available under a Mental Health Care Plan (MHCP) from your GP.
- Allied Health Services: Such as occupational therapy, physiotherapy, or speech therapy, which may be covered under a Chronic Disease Management Plan (CDM) from your GP.

To access Medicare-funded services, you will need a referral from your doctor. Our team can assist you with understanding eligibility, obtaining the necessary documentation, and determining whether your therapy needs qualify for bulk billing.

Our offering to regional and metropolitan communities includes Disability Services, Foster Care, Allied Health and

Yes, many of our services are covered by Private Health Insurance, depending on your specific policy and level of cover. These typically include:

- Speech Therapy
- Occupational Therapy
- Physiotherapy
- Psychology Services

To confirm coverage, we recommend checking directly with your health insurer to understand the benefits available under your extras or ancillary cover. If you need assistance with documentation or invoices for claims, our team is happy to help.

Yes, we offer telehealth appointments to provide flexible and accessible support for individuals who may prefer or require remote services. Our telehealth options cover many of our therapies, including:

- Speech Therapy
- Occupational Therapy
- Psychology Services

Telehealth appointments are conducted through secure online platforms, ensuring your privacy and convenience. This service is ideal for those in remote areas, those with mobility challenges, or anyone seeking support from the comfort of their home.

Our team is here to guide you through the setup process and ensure a seamless telehealth experience.

Yes, at Challenge Community Services, we understand the importance of building a strong and comfortable relationship with your therapist. Whenever possible, we allow you to choose your therapist based on your preferences, needs, and goals.

We’ll provide information about our team’s expertise and specialties to help you make an informed decision. If you feel that a different therapist might better suit your needs at any time, we’re happy to accommodate changes to ensure you receive the best possible support. Your comfort and progress are our priority.

It depends on how you plan to access our services:

- NDIS Participants: You do not need a referral to access services funded by your NDIS plan.
- Medicare or Bulk Billing: A referral from your GP is required if you’re accessing services through a Mental Health Care Plan (MHCP) or a Chronic Disease Management Plan (CDM).
- Private Health Insurance: A referral is generally not needed, but it’s best to check with your insurer for any specific requirements.
- Self-Funded Clients: No referral is needed; you can contact us directly to book an appointment.

If you’re unsure about whether a referral is necessary, our team can guide you through the process and help with any required documentation.

Booking an appointment with Challenge Community Services is simple and convenient. You can choose from the following options:

1. Online: Visit our website and complete the booking form under the Allied Health section.
2. Phone: Call us directly at the contact number provided on our website to speak with our team.
3. Email: Send us an inquiry at the email address listed on our site, and we’ll get back to you promptly.
4. In Person: Drop by one of our service locations to discuss your needs and book an appointment.

Our friendly team will guide you through the process, answer any questions, and help you find the right therapist and appointment time to suit your schedule.